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InsideAlibaba Blog

illustration of money and life preserver
By Alizila staff | Jul 22, 2014 | 17:56

The international wholesale trading website continues to expand financing options in its bid to become a soup-to-nuts trade services provider.

Alibaba news photo of scales
By Jim Erickson and Susan Wang | Jul 18, 2014 | 11:55

To take some of the pressure off its customer service department, China's largest marketplace is using a "people's court" with half a million amateur adjudicators to help settle common consumer complaints. The online shoppers are winning.

By Melanie Lee | Jul 15, 2014 | 10:50

To feed a growing hunger for Western television shows and movies, Alibaba Group and Lionsgate have teamed up to bring hit TV shows and movies to the homes of millions of Chinese couch potatos.

By Melanie Lee | Jul 10, 2014 | 17:30

Alibaba Group has made it easy for Chinese consumers to check for fake drugs by letting them scan a barcode on the box to get all the information related to its point of origin.

Alibaba news illustration of online shopping cart
By Stuart Whitmore | Jul 10, 2014 | 11:40

In e-commerce, conversion is a key metric by which to analyze your store’s performance. Here are some tested tactics for turning browsers into buyers.

By Melanie Lee | Jul 9, 2014 | 16:30

Alibaba Group's Tmall.com rolled out a new "try before you buy" program last month that allows shoppers on the platform's apparel site to defer payment till they have received and are satisfied with the items bought.